Most orders will be dispatched on the next working day after purchase. Some products, such as sliced or boneless ham or shoulder, may require additional preparation time. The product description always specifies if extra time is needed for shipping.
Shipments to Spain and Portugal:
Shipping via express courier with delivery times of 48/72 hours for mainland Spain, 4/5 days for the Balearic Islands, and 3/4 days for Portugal. Holidays, Saturdays, and Sundays are not counted.
Shipping to mainland Spain is free. Shipments to the Balearic Islands carry an additional charge based on the product's weight, which is visible during the purchase process.
We do not ship to the Canary Islands, Ceuta, and Melilla.
Shipments to Europe:
Shipping via express courier with delivery times of 5/6 working days. Spanish holidays, Saturdays, and Sundays are not counted.
Shipping and handling costs are included in the product price - FREE SHIPPING - for Spain and Portugal. In other regions, shipping rates will depend on the destination country's taxes.
All our products are shipped directly from the manufacturers' facilities, ensuring the best possible environmental conditions. Products are carefully packaged and adequately protected to ensure they arrive in perfect condition. If you notice any problems with the packaging, such as damage or breakage upon receiving the shipment, please make a note of it on the transport agency's receipt. If these circumstances are not reported, unfortunately, a return cannot be processed.